In all parts of all organizations, honesty is the best and only option. Whether you’re dealing with a customer, colleague or a supplier, you should never, ever, do anything dishonest. Seems like simple advice, right? Exactly, but many people struggle with it. Sometimes it’s difficult to be honest. It’s not easy to tell clients you […]
Read More Behavior, Dishonesty, Ethics, Honesty, People
Employee performance is an area that a large number of managers fall down. They struggle with the whole box and dice from understanding why performance fails to meet expectations, to not knowing what performance actually is. Sound familiar? If it does, listen up, because these tips will help you to better manage your staff and […]
Read More employee performance, Performance, performance gaps, performance outcomesMistakes are absolutely wonderful things. They are the method by which people learn and improve, and without them we’d be stuck doing the same things every day like the old Bill Murray movie, Groundhog Day. The key to harnessing the full power behind the mistakes you make is acknowledgement. It ties back to the locus of […]
Read More Locus of control, Management, mistakes, PeopleMost people have heard about the various types of managerial power within organizations. Yet, it still terrifies me when managers default to, and delight in, the use of coercive power. It’s equally as pointless as it is ridiculous. For those who haven’t heard of coercive power, and as a reminder for those who have, I’ll give […]
Read More charisma, coercive power, expert power, People, referent powerWe’re a little way into 2012, and what better time than now to touch on some of the emerging trends in management development this year. While a large amount hasn’t changed from last year, it’s worthwhile covering the big picture items, as the vast majority of organizations are stuck in their old management development systems. […]
Read More Business, Management, management development, Talent, TrainingOne topic I find very interesting is management development, particularly the development of young managers. By starting to develop people into managers early, they become much more effective over the course of their career. What got me thinking about this recently was a visit to the local Navy Cadet unit. One of the older more […]
Read More Development, Management, management development, PeopleAnybody in Australia has probably heard all about the “Air Australia” carrier’s voluntary liquidation. If you haven’t, you can find out all about the Air Australia collapse here. The really shocking bit was the opportunity this present for Qantas, and how they missed it almost completely. For those of you reading from areas other than […]
Read More air australia, alan joyce, collapse, qantas, ValueManagers at all levels try to focus on culture change to work around a myriad of organizational troubles. My message to most of them? You’re doing it wrong. Almost all managers trying to influence culture change focus their efforts on practical changes. People interacting differently, doing tasks differently, or seeking organizational approvals differently. That’s fine, but it’s important […]
Read More Culture, culture change, organizational culture, People, SuccessWhatever business you happen to be in, it’s important that you have a thorough understanding of your competitors. If you don’t, you’re missing out on at least some profits. You’ll also find yourself in a very competitive marketplace, where it’s difficult to turn any kind of profit. A wonderful example of this came to light […]
Read More Business, Competitive intelligence, service offerings, ValueProject management is a wonderfully complex topic, but I find particular parts most interesting. For example, it’s amusing to watch how some project managers, and managers in general, work with project status. Now, what I’m going to tell you is far from a big secret, in fact it’s a little bit of common sense. Status absolutely […]
Read More Business, Project and Program Management, Project management