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Building organisational capacity through acute challenges

Posted by Daniel Rose - May 29, 2010 - Blog

There has been a drive lately to build organ­i­sa­tional capac­ity. Aside from the argu­ments about what exactly that means, it’s inter­est­ing to con­sider acute chal­lenges as a way to build capacity.

Acute chal­lenges are basi­cally a chal­lenge to the organ­i­sa­tion to acheive some objec­tive or deliv­er­able within a short time­frame. They are spe­cially pre­pared to both mea­sure the organ­i­sa­tions capac­ity to inno­vate, deliver and adapt, in addi­tion to iden­ti­fy­ing areas where the organ­i­sa­tion excels and needs work.

Mil­i­tary organ­i­sa­tions con­duct mock exer­cises fre­quently, how­ever other organ­i­sa­tions don’t tend to con­duct them on sim­i­lar scales. To really be effec­tive, the chal­lenge needs to engage mul­ti­ple busi­ness units, across almost every depart­ment. It needs to force com­mu­ni­ca­tion, and it needs to really push the pos­si­ble timelines.

As an exam­ple, in a tech­no­log­i­cal organ­i­sa­tion, the chal­lenge may be to cre­ate a con­cept and out­line a mar­ket­ing plan for the con­cept by 5:00pm tomor­row. This is obvi­ously an extreme stretch, but that’s the idea. Push the bound­aries and chal­lenge staff. Once the chal­lenge is over, con­duct a post mortem con­fer­ence to deter­mine what worked, and what didn’t. Improve next time. Who knows, the next big prod­uct idea may come out of a two day challenge.

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Management, Organisational capacity

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