Lately there has been a great information explosion. We’ve now got so much more at our fingertips. There are websites, more television channels than ever, and of course books. Taking that information and harnessing it as knowledge is where the advantage really is.
It’s crucial to comprehend the difference between the two. Think of information as a book. By itself, it’s just a book. When that book is read, and it’s ideas considered by the reader, it becomes knowledge.
So, once you’ve acquired some knowledge, where can you put it? You can’t really store it in a book, as it loses context and becomes information again. The same applies for document management systems, wikis and any other modern solution you can think of. There’s only one place to effectively store your knowledge – people.
People harness the all important context of the information, the knowledge created when thinking about information. They also act as one of the most effective ways to distribute knowledge. Far better than any website.
There are many people who will try endlessly to “capture knowledge”, but in the end, people is where knowledge belongs. The sooner businesses realize this, the sooner they can focus on acquiring, developing and retaining people as a knowledge solution.
