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What can North Korea teach us about the workplace?

Posted by Daniel Rose - November 28, 2010 - Blog

There’s a lot of buzz today about the ten­sion between North & South Korea, and the poten­tial for deeper con­flict. In such inter­est­ing times, I think it’s pos­si­ble that we can learn from this.

From my per­spec­tive, it looks as though North Korea are col­lec­tively behav­ing like a work­place bully. They don’t want to share resources, or even com­mu­ni­cate with col­leagues at all. At times, they become down­right hos­tile, over what seems to be very little.

Too often work­place bul­lies are allowed to get away with their behav­iour, either because it’s too dif­fi­cult to deal with them, or peo­ple are too timid to speak up. We’re in a sim­i­lar predica­ment here. North Korea has been allowed far too much lee­way, par­tially because some mem­bers of the United Nations have vetoed res­o­lu­tions that would enforce sanc­tions against the north.

How then, should bul­lies be dealt with? The first thing to remem­ber in the work­place is that retal­i­a­tion will only esca­late con­flict, and the same applies here. Once a con­flict gets to this stage, you’re really look­ing at some very com­plex con­flict res­o­lu­tion. In a work­place, that’s not too dif­fi­cult, in this sce­nario, it most cer­tainly is.

What’s inter­est­ing is the reward that any party can get from con­flict. Take the work­place for exam­ple. Con­flict takes time, resources and energy away from both indi­vid­ual and organ­i­sa­tional goals. There’s very lit­tle reward to the par­tic­i­pants, except per­haps a psy­cho­log­i­cal pay­off. The North Korea con­flict exam­ple is sim­i­lar. What type of reward can any­body expect from this type of phys­i­cal conflict?

Now, I don’t for a minute think that work­place tech­niques can solve this con­flict. I do how­ever think that this con­flict can teach us that bul­lies, work­place or oth­er­wise, get bolder as time goes on. They need to be addressed as soon as pos­si­ble, before any esca­la­tion occurs.


Can you think of any other lessons this con­flict can teach your work­place? Feel free to post a com­ment below.

Buffer
Conflict resolution, Human resource management, Management, People

One comment on “What can North Korea teach us about the workplace?”

  1. John Turley says:
    December 2, 2010 at 12:48 pm

    North Korea is seek­ing inter­na­tional atten­tion by engag­ing in aggres­sive behav­ior. Their needs are to feed their pop­u­la­tion and avoid famine while keep­ing their army under con­trol. North Korea wishes to play a more impor­tant role on the world stage and to be rec­og­nized by the global com­mu­nity as a sig­nif­i­cant player. Fur­ther, there are suc­ces­sion issues to weigh.

    All of this country’s provoca­tive moves are intended to estab­lish their posi­tions and ulti­mately their inter­ests when and if it comes time to bar­gain with the con­cerned pow­ers for North Korea’s needs. With­out pro­vok­ing con­flict, the world will not pay atten­tion to this volatile nation and their ruler. This is North Korea’s way of stack­ing their chips in the upcom­ing nego­ti­a­tions with China, Japan and the USA. With­out this aggres­sive behav­ior, North Korea will face famine and a revolt of their mil­lions of sol­diers and a power strug­gle and threat to the rul­ing dynasty. As a nuclear power, the coun­try is a major con­cern. By remain­ing peace­ful and quiet, North Korea must deal with global indif­fer­ence and dis­missal as an impor­tant actor in the face of loom­ing cat­a­stro­phes. This is how they cre­ate a posi­tion from nothingness.

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