A business process combines many different projects to be handled at a time. Neither the business owner nor all employees are capable to handle these projects prudently. A project manager is a professional who is trained and expert in handling these projects and directs them towards their desired goals.
A high-quality project manager is the one who clearly understands the company and project goals and is able to make and execute plans for the realization of these goals.
Characteristics of an excellent project manager
A project manager is considered suitable for leading a project if he possesses the following characteristics:
- He must possess conceptual thinking and should be competent to understand systems theory and the style in which the speculations can be practically applied to analyze and design information system for the completion of project.
- Information acquiring analytical thinking and interpersonal awareness
- Impact anticipation and good communication skills
- Monitoring and controlling skills
- Business awareness and business partner orientation expertise
- Quality maintenance and organizational awareness skills
- He should be capable to resourcefully apply influence and motivating factors to accomplish the project goals.
- Developing of self-confidence in his team members is an important skill a project manager should possess.
- Stress management skills
- He should be concerned for appropriate credibility and should be flexible enough to adjust to unexpected environmental changes.
Though all the above characteristics are acquired by a project manager through hard work and experience but, the conceptual thinking skill is an individual quality.
Leadership styles followed by a project manager
Three diverse leadership styles are usually seen among the project managers:
- The first type of leader is the one who has little faith in the capabilities of his team and handles everything by himself. He is an overloaded person and many fail to achieve timely goals.
- The second type of leader delegates all the necessary tasks to his subordinates. Such a leader may fail to analyze mistakes at an appropriate time and therefore may fail later.
- The third leadership style is a blend of above mentioned two styles. Such a leader delegates tasks but supervises his subordinates closely. He is familiar with the methods and involves everyone in achievement of the goals.
All these styles can be accurately followed depending on one’s own comfort.
Key roles of a project manager
The basic functions performed by all project managers are:
- He is required to give utmost attention to the achievement of project goals. A good project leader keeps the project goals in line with business goals. His planning and working methods relates to these goals.
- The second key function performed by a project manager is giving keen attention to all the project details. A collection of small steps and processes lead to the completion of entire project. Therefore, keeping an eye for details on all these steps is important.
- An intellectual project manager is required to give importance to clear communication and efficient team coordination. To accomplish this function, a project manager should possess good verbal and non verbal communication skills.
- All the project managers irrespective of the type of project they are occupied in must be ready to incorporate problem solving methods in the processing of the project. He is also responsible to communicate the project details to individuals other than his team.
- The last important role necessary to be performed is the supervision of customer relationships. Maintenance of high quality customer relationship is a key to the successful attainment of project goals.
A project manager is required to give customer satisfaction the primary importance and continuously work towards its achievement.
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