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Visualising communication

Posted by Daniel Rose - October 31, 2010 - Blog

I’m very inter­ested in the the­o­ret­i­cal side of both man­age­ment and peo­ple. I find the inter­ac­tions that occur in organ­i­sa­tions absolutely amaz­ing to observe.

Some time ago I posted an arti­cle on strat­egy vec­tors, which is a con­cept of Dr. Omer Liv­varcin. I won’t explain it in detail again, but I will say it’s a great way to graph­i­cally dis­play the strate­gic align­ment within your organ­i­sa­tion. Inci­den­tally, I also have yet to use it in a client engagement.

What I liked about strat­egy vec­tors con­cept was it’s abil­ity to visu­alise how each work unit was oper­at­ing, com­pared to the intended strat­egy. What I’d love to see is a sim­i­lar type of visu­al­i­sa­tion for com­mu­ni­ca­tion. To be able to chart the flow of for­mal and infor­mal com­mu­ni­ca­tion would be priceless.

Armed with such a dis­play, we could deter­mine which organ­i­sa­tional units com­mu­ni­cate well, and which not so well. We could find and elim­i­nate any “road blocks” in organ­i­sa­tional com­mu­ni­ca­tion. It would allow us to detect and man­age “silos”, where peo­ple are reluc­tant to com­mu­ni­cate out­side their own area. The pos­si­bil­i­ties are endless.


Do you have any sto­ries of inno­v­a­tive com­mu­ni­ca­tion? Feel free to post a com­ment and share them!

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Communication, Management, Strategy, Vectors

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