If there were ever a single question that drives continual business, “What’s next?” would be it. It sounds simple, but the effect it has as a question is enormous. It’s an open question, designed to keep the momentum going from one sale or relationship right on into another. Consider a pure sales environment. You’ve just […]
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Gen Y and the Work/Life Blur
Generation Y are often labelled as lazy and selfish, but is that always the way? Maybe it’s about time you considered an aspect of Gen Y which people often don’t consider – the work/life blur. Everybody’s heard about work/life balance. It’s that old concept of finding the right “balance” of your work and private life, […]
Read More Business, Human resource management, ManagementThe Power of Emergent Strategy
When you think of the word strategy, what comes to mind? Perhaps you think of an involved strategic planning system. Maybe you think of directors having retreats, coming up with the future direction. One thing people rarely think of is the front line staff of the organisation. Fewer still think of strategies as ephemeral, applicable […]
Read More Management, Planning, StrategyExporting, the Missed Opportunity
Exporting is perhaps the greatest opportunity often missed by small businesses. While small and medium business spend time focusing on their domestic markets, the foreign market is attacked by competitors. By effectively ignoring the possibility of exporting to international markets, businesses restrict their possibilities enormously. The perception of many small businesses is that exporting is […]
Read More Business, Management, Marketing, Small businessWhat is Synthetic Empowerment?
Before you shake your head at the thought of nonsensical sound of those two words, hear me out. The other day, I was with a group working on a mission statement when I jokingly threw the term out to the group. Somebody at a table beside me turned and looked disgusted, thinking it sounded a […]
Read More Employee engagement, Management, PeopleEmployee Engagement is not Rocket Science
The concept of employee engagement is one which I’ve spoken about quite a lot recently. It’s all about building a mutual relationship with employees, and establishing a degree of commitment. So, what’s that go to do with performance? Everything. There’s a very simple reason for that, too. A truly engaged employee doesn’t rely on managers […]
Read More Business, Employee engagement, Management, Performance managementBureaucracy is Overrated
If Karl Marx, who coined the above quote, died in 1883, why are we still pushing bureaucratic organisations? Interesting thought. I was recently reading a Q&A type post by Tom Foster over at Management Skills Blog. It was an interesting post on the chain of command in traditional hierarchical structures. It got me thinking about […]
Read More Business, Human resource management, Management, TeamworkBook Review: Guerrilla Advertising: Unconventional Brand Communication
I actually read this book quite some time ago, but I took another look again recently, and it’s still spectacular. Gavin Lucas and Michael Dorrian have done an exceptional job with this one. The book is, of course, Guerrilla Advertising: Unconventional Brand Communication. As the name suggests, it’s all about advertising in unconventional ways, which […]
Read More Business, MarketingAre Acquisitions or Greenfield Investments Best for International Growth
In recent times there has been a trend towards acquisitions as a mode of entry into foreign markets. There are many good reasons for that, but are acquisitions always better than greenfield investments? Acquisitions as a mode of entry in international business have a major purpose – speed. Moving into a new market quickly brings […]
Read More Business, Culture, Knowledge Management, ManagementJob Analysis, Part 3 — Knowledge, Experience and Qualifications
This is the third and final part in a series of articles about job analysis. You can view the first article, about job outcomes, and the second article, about boundaries, tasks and communication. The third part of job analysis, using my methodology, is to determine what knowledge, qualifications and experience an employee would need to […]
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