One thing that constantly surprises me is the inability of people to deal with other people. Sometimes they are deliberately rude, sometimes they don’t understand how to interact, and sometimes they just aren’t paying attention. Whatever the case may be, if you don’t develop your interpersonal skills carefully, you’re doing yourself a huge injustice. You […]
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The All Important “Pitch”
When we talk about “the pitch” people often tune out, thinking it’s something relevant only to marketers and advertising agencies. It isn’t, and “the pitch” is relevant to everybody. That’s right, at all levels of all organisations pitching is an essential skill. What is “The Pitch”? The pitch is quite simple. It’s the act of promoting something […]
Read More Communication, Development, Management, SalesA little praise goes a long way
Praise is one of my favourite things. It feels good to praise others, and it feels good to be praised. Sadly, though, it’s often forgotten. It’s important to understand that any organisation is about people. That’s why the way managers interact with their employees is so important. To understand why praising employees is so effective, […]
Read More Communication, Management, MotivationTales of silos, big and small
Everybody has probably heard of silos. You know, the bulk storage for grain and things of that nature. Organisationally, we refer to the lack of communication between different areas as the silo effect. Each area works independently, without any meaningful relationship or correspondence with other areas. It’s as if each exists within it’s own physical […]
Read More Communication, Culture, ManagementDaniel Rose’s top five tips for effective Job Descriptions
Developing position descriptions is never an easy task. Doing it correctly involves research, negotiation, organisational knowledge and careful planning. If you break it down into steps, however, it becomes much more manageable, and your results will be improved. To help make the process easier, I’ve made a list of my top five tips for creating […]
Read More Communication, Employee engagement, Human resource management, Job analysis, Performance managementVisualising communication
I’m very interested in the theoretical side of both management and people. I find the interactions that occur in organisations absolutely amazing to observe. Some time ago I posted an article on strategy vectors, which is a concept of Dr. Omer Livvarcin. I won’t explain it in detail again, but I will say it’s a […]
Read More Communication, Management, Strategy, VectorsCoffee culture and knowledge transfer
It’s no secret that I love a good coffee, and sometimes a not so good coffee is fine too. Over the years I’ve found that some of the most beneficial conversations occur over coffee. A particular aspect of the coffee break that is almost always overlooked is the benefits it provides in terms of knowledge […]
Read More Communication, Knowledge Management, People, ProductivityShould you change culture or process?
There’s always been a lot of talk about how hard it is to change the culture within an organisation. It’s true. It’s not the simplest thing to do. This is primarily because of people. People are the vessel that culture grows in. So, why does that make it difficult? People also happen to represent the biggest […]
Read More Change management, Communication, Culture, StructureIt’s all about the people
An extremely important skill in business today is the ability to communicate with people. Whether they are peers, supervisors or customers, communication is the base upon which your relationship is built. If you pay attention to the way people communicate, you’ll notice a great deal of people communicate awkwardly. They lack the interpersonal skills to relate […]
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